Prepare a WeChat Official Account
Choose the Official Account and its owning organization.
After this taskThis inquiry and reply correlate to the same external user and Laney conversation.
Starting conditions and inputs
Have administration access to the external account and the Laney organization ID. Check for an existing connection first.
Values for this task
entry_url, organization_id, wechat_app_id, account_id, probe_text, account_url, inbox_url
Command sequence
open "$entry_url" && snapshot -i
get text body
# Outside browser: The account administrator completes server connection and authentication for this account type. Obtain the result.
open "$account_url" && snapshot -i
get text body
# Outside browser: A test customer sends an inquiry to that account.
open "$inbox_url" && snapshot -i
get text bodyRef targets and expected results
| # | Command / ref | Target and verification |
|---|---|---|
| 1 | get text | Read the official account identifier and type in WeChat administration. |
| 2 | Outside browser | The account administrator completes server connection and authentication for this account type. Obtain the result. |
| 3 | open | Laney WeChat account record |
| 4 | get text | Compare official account, platform and organization IDs. |
| 5 | Outside browser | A test customer sends an inquiry to that account. |
| 6 | open | Inbox for the account |
| 7 | get text | Compare this inquiry and the external customer identifier. |
Check the result
This inquiry and reply correlate to the same external user and Laney conversation.
Resuming after interruption
Recheck the same account and organization. Resume after required authentication or review; do not substitute a new account.
Confirm channel use
Choose the Official Account and its owning organization. Distinguish it from a personal WeChat account. Have your contact confirm support for the required incoming and reply operations.
Prepare assets and permissions
Prepare administration access and application identifiers. Share the required server credentials and message encryption settings through the secure channel designated by your contact.
Match the Laney account
Give the WeChat Official Account identifiers and Laney organization to your contact. After connection, compare the platform, organization, and external account. Do not manually mark access complete while external approval or authentication is pending.
Test reception and replies
Have a test customer send a message first. Check that it appears in Laney, then verify the reply in the same customer channel. Record the reception time and conversation ID. Prepare and test outbound templates separately.