Understand the mobile app and notifications
Learn how Laney installation, device push permission, and Query notification rules work together.
The Laney mobile app is a Progressive Web App (PWA) installed from dashboard.laney.app.
It uses the same account, organization scope, and data as the dashboard. The installed app opens
in its own window and can receive Web Push notifications. No app store download is required.
How a notification reaches a device
A reservation Query notification needs every condition below.
- The user enables Laney notifications on the current device.
- Workspace push is on for the current workspace.
- A reservation enters an active notification Query.
- The current time is outside Quiet hours.
A Query rule is not a timer that searches reservations continuously. It checks one reservation when an insert, update, or delete event occurs. Use a heartbeat trigger when elapsed time alone must find the record.
Device and workspace settings
| Setting | Scope | Result when off |
|---|---|---|
| This device | Current browser or installed app | Removes push delivery from this device only. |
| Workspace push | Current account and workspace | Keeps Query rules but stops app delivery for this workspace. |
| Quiet hours | Current account and workspace | Suppresses normal notifications during the saved local time. |
| Reservation notification Query | Rule owner and workspace | Notifies the owner's installed devices when a reservation enters the rule. |
Laney sends to each active device when one account enables notifications on several devices. A test notification verifies the device connection. It ignores workspace delivery and quiet hours.
Operating value and measures
Mobile notifications let operators review important reservation changes without keeping the dashboard open. Narrow Queries reduce noise by selecting only changes that need attention.
| Operating goal | Recommended setting | Measure |
|---|---|---|
| Review new reservations quickly | New reservation with a branch condition | Time from creation to first review |
| Protect VIP or urgent reservations | Note pattern and custom-field conditions | Target reservations and missed reviews |
| Manage confirmation flow | Update event with status = confirmed | Time from pending to confirmed |
| Protect working hours | Quiet hours and a narrow Query | Notifications by hour and unwanted notifications |
Do not measure notification count alone. Compare matching reservations, review time, and missed work.