LaneyGuide
Browse featuresReservations and availability

Create, change, and cancel reservations

Select the customer and branch in Reservations, then check an available start time.

How-toVerified Oct 12, 2026Owner Laney Product

After this taskCustomer, time and status persist; external synchronization is checked separately.

Starting conditions and inputs

Verify the customer, timezone and current availability.

Values for this task

entry_url, customer_id, reservation_id, starts_at, change_values, reservation_purpose

Command sequence

open "$entry_url" && snapshot -i

get text body

click "$available_slot" && snapshot -i

fill "$purpose_input" "$reservation_purpose" && snapshot -i

click "$confirm_reservation" && snapshot -i

get text body

# Outside browser: For rescheduling or cancellation, change the original reservation. Do not create a replacement record.

snapshot -i

reload && snapshot -i

get text body
Ref targets and expected results
#Command / refTarget and verification
1get textRead availability for the test customer and date.
2click $available_slotAvailable slot to reserve
3fill $purpose_inputReservation purpose input
4click $confirm_reservationConfirm the reservation request
5get textRead this reservation ID, customer and time.
6Outside browserFor rescheduling or cancellation, change the original reservation. Do not create a replacement record.
7reloadReload the same reservation record.
8get textCompare reservation ID, time and final state. Cancellation does not imply a payment refund.

Check the result

Customer, time and status persist; external synchronization is checked separately.

Resuming after interruption

Check the original request ID and outcome first. Do not resubmit while its result remains unknown.

Create the reservation

Select the customer and branch in Reservations, then check an available start time. Enter reservation-specific custom fields. Search existing customers before creating another profile.

Change time or capacity

Open the reservation and enter the new date and time. Recheck availability when changing capacity or scoped staff. A displayed time can conflict by the time you save; inspect the save result.

Cancel the reservation

Check the customer and time before changing status to cancelled. Confirm the selection when handling several reservations at once. Cancelling a reservation does not refund its linked purchase.

Verify the saved result

Reopen the calendar and record to compare time, customer, and status. If using an external calendar, check its event too. Mark or remove test reservations so they do not affect operating metrics.

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