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Check template send inputs

Select customers and inspect the send-dialog preview.

How-toVerified Oct 12, 2026Owner Laney Product

After this taskPreview counts, recipient and text match expectations. The dialog is closed before the final send.

Starting conditions and inputs

Prepare test-organization customers and a template. This procedure stops before sending.

Values for this task

entry_url, account_label, template_label, expected_count, expected_recipients, expected_text

Command sequence

open "$entry_url" && snapshot -i

click "$filter" && snapshot -i

click "$account_condition" && snapshot -i

click "$account_option" && snapshot -i

press 'Escape' && snapshot -i

get text body

check "$select_all" && snapshot -i

click "$open_send" && snapshot -i

click "$template_picker" && snapshot -i

press 'ArrowDown' && snapshot -i

click "$template_option" && snapshot -i

get text body

click "$preview" && wait --text '발송 가능' && snapshot -i

get text body

click "$close" && snapshot -i
Ref targets and expected results
#Command / refTarget and verification
1click $filterCustomer table filter button
2click $account_conditionAccount condition button
3click $account_optionOption matching the test account name and ID
4pressClose the filter popover.
5get textCompare displayed test customers and expected count.
6check $select_allSelect all checkbox for the test result set
7click $open_sendSend button for the selected customers
8click $template_pickerTemplate chooser in the send dialog
9pressExpand the template list.
10click $template_optionTemplate option matching template_id and name
11get textCompare selected template and account with the inputs.
12click $previewPreview button; distinguish it from the send button
13waitWait for recipient eligibility counts.
14get textCompare preview counts, first eligible recipient and text with expectations.
15click $closeClose button in the send dialog

Check the result

Preview counts, recipient and text match expectations. The dialog is closed before the final send.

Resuming after interruption

Read the same IDs again. Preserve correct settings and update only differences.

Run Preview before sending to check eligible counts, exclusion reasons, and rendered text for the first ready recipient. Running a preview and closing the dialog never sends a live message or creates a delivery record.

This guide selects five synthetic customers on a test LINE account, previews an advertising template, and closes the dialog before sending.

Filter condition: 계정 (Account) = 데모 클리닉 LINE (5 synthetic test customers)

Template to inspect: 10월 재방문 상담 안내

Run the send preview step by step

1. Filter the customer table by sending account

Open Customers (고객) and select Filter (필터) above the table. Choose Account (계정), select 데모 클리닉 LINE, and press Escape to close the filter popover.

Confirm that the table displays the five test customers linked to that account (Udocsdemo0001 through Udocsdemo0005).

2. Select all matching rows and open the Send dialog

Check the Select all box in the table header to select all five rows. Select Send (5) (발송 (5)) above the table to open the Send dialog.

3. Choose the template and run Preview

Click the Template (템플릿) chooser in the dialog and press ArrowDown to expand the list. Select 10월 재방문 상담 안내, then confirm that the displayed template name and linked account match your inputs.

Select Preview (5) (미리보기 (5)). Distinguish the preview button from the final send button before clicking.

4. Compare counts and text, then close the dialog

Wait until the dialog displays the Ready (발송 가능) and Blocked (발송 불가) counts. After comparing the counts, exclusion reasons, and rendered text against your expectations, select Close to exit without sending.

Evaluation criteria for preview results

Compare these four items in the preview panel before approving any send.

Check itemWhat the screen showsPass and stop criteria
Total countReady (발송 가능) plus Blocked (발송 불가) countsThe two numbers must add up to the selected row count (5).
Exclusion reasonsReason text next to each blocked recipientConsent withdrawals or missing contacts must match the source customer records.
First recipient (받는 사람)Channel address for the first ready customerConfirm that the address format belongs to the intended channel account.
Rendered text sampleSubstituted copy for the first ready customerStop immediately if a customer name or booking time variable is blank.

The rendered message sample shows only the first ready recipient. It does not list every selected customer's completed copy at once. When customer values vary widely, select representative customers one by one and run separate previews.

Watch the actual steps

This 39-second recording selects five customers under 데모 클리닉 LINE, previews 10월 재방문 상담 안내, inspects eligible counts, consent exclusions, and rendered copy, and closes the dialog without sending.

Preview advertising recipients and text (40s)Recorded from the actual app in a synthetic test organization. Shows eligible recipients and exclusions. No messages were sent.Download video
Transcript
  1. Select the LINE account in synthetic customer data. No messages are sent.
  2. Preview the advertising template for five recipients.
  3. Review eligible recipients and exclusions based on consent or withdrawal.
  4. Read the final message. This recording stops at preview.

This recording stops at preview verification on synthetic data. Continue to Preview recipients and send a message only after every preview check passes.

If the result differs from what you expected

The Preview button is disabled

Confirm that a template is selected in Template (템플릿). If the chosen template requires an additional input such as a reservation record, fill that required field before running preview.

All selected customers are marked as blocked

Read the exclusion reasons listed in the dialog. An advertising template blocks every customer who lacks active advertising consent for that channel. Also verify that the selected customers belong to the template's sending account.

Variable values are blank or awkward in the sample text

Open the first ready customer's record in the detail pane and check whether the source field is empty. If the variable placeholder itself is wrong, fix the copy in Prepare a sending account and message template and preview again.

The dialog still shows old preview numbers after changing inputs

Changing the selected template or input fields invalidates the previous preview result. Click Preview (미리보기) again after any input change to inspect fresh counts and text.

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